Outcomes measurement is another tool, another language, for capturing and sharing your organization’s story. Unfortunately, in too many organizations, this work focuses on counting what’s easy to count instead of measuring what’s meaningful. In this workshop, we explore the purpose and types of outcomes, what makes an outcome meaningful and measurable, how to craft outcome statements, and strategies for measuring the more elusive outcomes.
Instructor Sarah Buek is the Founder and CEO of Insight Partners Consulting and has worked for the past 13 years in the non-profit sector first as a clinical social worker and later in program management, evaluation, and quality improvement. As a funder and consultant, she’s led dozens of non-profits in the development of Theories of Change and Logic Models, the design of data collection tools and processes, the creation of quality improvement systems, and the use of performance management to create cultures of learning and continuous improvement.