Participants in this workshop will learn: · What is facilitation? · Facilitator vs. Trainer · When to be a facilitator and when to be a trainer · Dealing with difficult personalities · Handling conflict · How to be a leader when you are not the facilitator

Volunteering Across the Lifespan: Engaging Volunteers of All Ages Friday, June 26, 2015 from 9 a.m. to 4 p.m. How can you engage volunteers from pre-school to retirement? This workshop will present the unique challenges and best practices from volunteer managers working with volunteers of all ages. Topics will include best practices for the unique needs of each generation from ...