Emotional Intelligence – Why It Matters

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in professional and personal success. IQ will get you in the door, but it’s your EQ, your ability to connect with others and manage the emotions of yourself and others that will determine how successful you are in life.
We’ve all worked with and listened to brilliant people. Some were great and…well, some not so great. When we look at the truly extraordinary people who inspire and make a difference you’ll see they connect with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This enrichment program will help you better understand yourself and effectively develop your emotional intelligence to enhance success.
Learning Objectives:

• Understand what emotional intelligence means
• Choose to act instead of react
• Learn how to use emotional intelligence competencies effectively
• Understand how feelings, reactions and emotions affect work relationships
• Work easily and effectively with different personalities and communication styles

About the Presenter:  Nancy Schnoebelen Imbs
Nancy is an empowering leadership and professional development consultant. Highly dedicated and results oriented, she has the skill and passion for helping individuals become more confident and successful in business and beyond.
Nancy combines her communications expertise with a pragmatic approach in a variety of important soft skill areas including verbal, written and nonverbal communications, emotional intelligence, etiquette and protocol, time management, business acumen, working with team dynamics and coaching. She helps clients focus on key adjustments that result in meaningful impact and effectiveness.
Drawing on her marketing and communications background, over 27 years’ experience in leadership roles and a lifetime of personal growth, Nancy has keen appreciation of mindset and the power it has to change patterns of behavior. She focuses on building one’s
strengths and minimizing weaknesses through enrichment, feedback, self-discovery and detailed action plans.
Before launching Polished, Nancy served in leadership positions where she helped businesses like Edward Jones, St. Louis Economic Development Partnership and Mercy Health boost their products and services, communications, marketing, brands and stature. She was also a reporter for the Dallas Morning News and freelance writer for the St. Louis Post-Dispatch.
Nancy is an author and dynamic motivational speaker. She’s a monthly contributor to CBS-affiliate KMOV, Great Day St. Louis and a regular contributor to KMOX and KTRS radio.
Nancy believes passionately in developing people, especially their interpersonal skills. “You can achieve your goals – you just need a clear vision and a strong belief in yourself,” she says.